1. Introduction

ProgramRX ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using ProgramRX, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

Personal Information You Provide

Name and email address (required for account creation)
Profile information (optional)
Payment information (processed by Stripe for Coach subscriptions)
Content you create (workouts, programs, notes, results)

Automatically Collected Information

We collect certain information automatically when you use our Service:

Log data (IP address, browser type, pages visited)
Device information (device type, operating system)
Usage data (features used, time spent on pages)

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our Service
Process your transactions and send related information
Send you technical notices and support messages
Respond to your comments and questions
Connect Coaches with Athletes as requested
Monitor and analyze usage patterns to improve our Service
Detect and prevent technical issues

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

With Your Consent

We share information between Coaches and Athletes when explicitly authorized (e.g., when an Athlete accepts a Coach's invitation).

Service Providers

Stripe: For payment processing (Coach subscriptions)
SendGrid: For email communications
Google Cloud Storage: For storing user-uploaded images
MongoDB Atlas: For database hosting
Cloudflare: For content delivery and security

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Storage and Security

Your data is stored on secure servers provided by MongoDB Atlas and Google Cloud Platform. We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit using HTTPS
Secure password storage using industry-standard hashing
Regular security assessments
Limited access to personal information by our personnel

6. Your Rights and Choices

Access and Update

You can access and update your personal information through your account settings.

Data Portability

You can request a copy of your data in a structured, commonly used format.

Account Deletion

You can delete your account at any time through your account settings. This will permanently delete your personal information and content from our systems.

Communications Preferences

You can opt out of non-essential communications through your account settings or by clicking the unsubscribe link in our emails.

7. Children's Privacy

Our Service is available to users who are 13 years of age or older. For users between 13 and 18 years of age, we require verifiable parental consent. We do not knowingly collect personal information from children under 13 without parental consent.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at brandon@programrx.com.

8. Cookies and Tracking

ProgramRX currently does not use cookies for tracking purposes. We use session-based authentication that does not persist after you close your browser. We may implement cookies in the future for analytics purposes and will update this policy accordingly.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We take steps to ensure that your data receives an adequate level of protection in the jurisdictions in which we process it.

10. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: brandon@programrx.com